At Oktobertracht, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (www.oktobertracht.com) or make a purchase.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns about how we handle your personal data, please contact us at [email protected].
1. Information We Collect
We collect different types of personal data when you visit or interact with our website, including:
- Identity Data: Name, email address, phone number, shipping and billing addresses
- Transaction Data: Order history, payment details (processed securely by third-party payment processors)
- Technical Data: IP address, browser type, device information, cookies
- Usage Data: Information about how you use our website (pages visited, time spent, interactions)
We do not store full credit card details. All payment processing is securely handled by trusted third-party providers like PayPal and Stripe.
2. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfill your orders
- To send order confirmations, updates, and customer service communications
- To improve the functionality of our website and user experience
- To offer personalized recommendations and promotions (with your consent)
- To comply with legal obligations and prevent fraud
If you opt in, we may also send marketing emails. You can unsubscribe from these emails at any time.
3. Sharing Your Data
We only share your personal data with trusted third-party service providers necessary for operating our business, including:
- Payment processors (e.g., PayPal, Stripe)
- Shipping and logistics partners
- Email marketing platforms (if you have opted in)
- Web analytics providers (e.g., Google Analytics)
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies help us personalize your experience and track user activity for analytical purposes.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our website.
For more details, please refer to our Cookie Policy (if applicable).
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we retain order details for tax and accounting purposes.
6. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to access: You can request a copy of your personal data that we hold.
- Right to correct: You can request the correction of any inaccurate or incomplete data.
- Right to delete: You can request the deletion of your personal data („Right to be Forgotten“), subject to certain exceptions.
- Right to restrict processing: You can request that we limit how we process your data.
- Right to object: You can object to how we process your data, especially for direct marketing.
- Right to data portability: You can request a copy of your data in a structured, commonly used format.
To exercise any of these rights, please contact us at [email protected].
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. While we take reasonable steps to secure your data, no method of transmission over the Internet or electronic storage is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Oktobertracht
Email: [email protected]
Website: www.oktobertracht.com